Introduction
Welcome to ViroShieldd. This Refund Policy explains the terms under which refunds may be considered for purchases made through our website, where applicable. By making a purchase through our website, you acknowledge and agree to the terms described in this Refund Policy.
Refund Eligibility
Refund eligibility may depend on the specific product or service purchased, the applicable purchase terms, and the circumstances of the refund request.
If a product or service is eligible for a refund, the applicable refund conditions will be communicated at the time of purchase or within the relevant purchase terms.
Non-Refundable Items or Services
Certain products, services, digital items, or transactions may be non-refundable once they have been purchased, activated, accessed, or delivered, where permitted by applicable law.
Any applicable non-refundable terms will be disclosed before or at the time of purchase.
Refund Requests
To request a refund, please contact us using the contact information provided on our website.
Your request may need to include:
- Your name
- Email address used during the purchase
- Order or transaction details
- Date of purchase
- Reason for the refund request
- Any other information reasonably required to verify the transaction
We may review the information provided before determining whether the request qualifies for a refund.
Refund Processing
If a refund is approved, the refund will generally be processed using the original payment method, where possible.
The time required for the refunded amount to appear in your account may vary depending on your payment provider, bank, or financial institution.
ViroShieldd is not responsible for delays caused by banks, payment processors, or other third-party financial service providers.
Incorrect or Duplicate Payments
If you believe you have been charged incorrectly or have made a duplicate payment, please contact us as soon as possible with the relevant transaction details so that we can review the issue.
Cancellations
Where cancellation is available, cancellation requests should be submitted before the relevant product or service has been activated, delivered, accessed, or otherwise provided.
Cancellation eligibility may vary depending on the product or service purchased.
Third-Party Purchases
If a product or service is purchased through a third-party provider, marketplace, payment platform, or external website, the refund may be subject to that third party’s refund and cancellation policies.
In such cases, users may need to contact the relevant third-party provider directly.
Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions regarding this Refund Policy or would like to request a refund, please contact us using the contact information provided on our website.